# Jakub Kowalski — AI Agents & Automation · CRM & ERP · SaaS · APIs & Backend Systems

> Jakub Kowalski is a Polish software professional focused on AI agents and automation, CRM and ERP systems, SaaS products, and APIs and backend systems.

Website: https://jakub-kowalski-portfolio.duckdns.org

# About Jakub Kowalski

Jakub Kowalski is a Polish software professional focused on AI agents and automation, CRM and ERP systems, SaaS products, and APIs and backend systems.

## Focus

I design and build production-grade software: AI agents and automated workflows, CRM and ERP systems, SaaS products, and the APIs and backend systems that connect them.

Core areas: AI Agents & Automation, CRM & ERP, SaaS, APIs & Backend Systems.

# Services offered by Jakub Kowalski

> Software services across AI agents and automation, CRM and ERP systems, SaaS products, and APIs and backend systems.

## AI Agents & Automation

Design AI agents and automated workflows that use tools, follow business rules, and take repetitive, multi-step work off people's plates.

- Best suited for: Teams that want to automate business processes and connect language models to real operational tools.
- Typical outcomes: Tool-using agents with clear roles and approval steps; Automated workflows connected to existing systems; LLM integrations orchestrated across business processes
- Capabilities: AI agents, Orchestration, LLM integrations, Workflow automation

## CRM & ERP Systems

Build and extend CRM and ERP systems and internal business software that keep customer, sales, and operations data in one reliable place.

- Best suited for: Businesses that need operations platforms, sales tooling, or workflow management shaped around how they work.
- Typical outcomes: Customer lifecycle and sales workflows; Integrations between business systems and data; Operations dashboards and workflow management
- Capabilities: CRM, ERP, Integrations, Internal tools

## SaaS Products

Develop SaaS applications from the data model to the customer-facing product, including dashboards, admin systems, and subscription features.

- Best suited for: Founders and product teams building or growing a multi-tenant, customer-facing application.
- Typical outcomes: Multi-tenant application architecture; Customer-facing dashboards and admin systems; Subscription and account management features
- Capabilities: Multi-tenant, Dashboards, Admin systems, Subscriptions

## APIs & Backend Systems

Design APIs and backend architecture that are secure, well documented, and ready to integrate with third-party services at scale.

- Best suited for: Products and platforms that need dependable APIs, integrations, and scalable server-side systems.
- Typical outcomes: API design with authentication and webhooks; Third-party integrations and background jobs; Database design for scalable server-side systems
- Capabilities: APIs, Webhooks, Background jobs, Databases

# Skills of Jakub Kowalski

> Capabilities across AI agents and automation, CRM and ERP, SaaS, and APIs and backend systems.

## AI Agents & Automation

AI agents and automated workflows that use tools and move business processes forward.

Tool-using agents, Orchestration, LLM integrations, Workflow automation, Business process automation, AI-assisted operations

## CRM & ERP

CRM and ERP systems and internal business software for sales, customers, and operations.

Customer lifecycle systems, Sales and operations tooling, Workflow management, Internal business software, System integrations

## SaaS

SaaS applications from the data model to the customer-facing product.

Subscription software, Dashboards, Admin systems, Customer-facing applications

## APIs & Backend Systems

APIs, integrations, and backend architecture for scalable server-side systems.

Authentication, Webhooks, Third-party integrations, Background jobs, Databases, Distributed services

# Frequently asked questions about Jakub Kowalski

## Who is Jakub Kowalski?

Jakub Kowalski is a Polish software professional who designs and builds production-grade software across four areas: AI agents and automation, CRM and ERP systems, SaaS products, and APIs and backend systems.

## What kind of work can I contact you about?

AI agents and automated business workflows, CRM and ERP systems and internal business software, SaaS applications with dashboards and admin systems, and APIs, integrations, and backend architecture.

# Contact Jakub Kowalski

- Contact form: https://jakub-kowalski-portfolio.duckdns.org/contact